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C-SCRM Best Practices

Integration Technologies Group, Inc. (ITG) is committed to providing a diverse, secure, and robust supply of ICT products and supporting services to the Government. ITG will stand behind and help

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Risk Management in IT Services

Management with appropriate authority shall approve an information security policy taking into consideration the service requirements, statutory and regulatory requirements and contractual obligations. Management shall: communicate the information security policy

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Service Level Management (SLM)

The service provider shall agree the services to be delivered with the customer. The service provider shall agree a catalogue of services with the customer. The catalogue of services shall

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