CMMI V2.0 – What are the changes from CMMI V1.3?


The newly released CMMI v2.0 presents some strategic changes and improvements in both methodology and approach. These updates provide the addition of new requirements, an evolution of historical standards, as well as a continuation of familiar practices.

CMMI v2.0 is defined to highlight critical capabilities common within companies, with an attention to performance practices and a focus on process improvement through repeatability and practice. CMMI global best practices enable organizations to build and benchmark the most common business challenges including:

  • Manage Work, Ensure Quality & Improve Performance
  • Develop Products & Deliver – Manage Services
  • Manage Suppliers
  • Manage Workforce & Support Implementation
  • Sustain Habit Persistence & Manage Business Resilience

CMMI v2.0 Release Date

The CMMI Institute, on March 28, 2018, released its newest version of the CMMI model – CMMI v2.0 specifically for Development. On December 4, 2018 the CMMI Institute expanded the  CMMI V2.0 product suite with the release of  CMMI for Services and CMMI for Supplier Management.

CMMI Development V2.0

CMMI Development V2.0 focuses on performance improvement requirements and key capabilities for companies that develop products, components, and services. Business problems like late delivery, poor quality, stretched resources, constant firefighting, inexperienced personnel, missed deadlines are common when building complex products and services. Managing and controlling the product development lifecycle has become more difficult in recent years.

Focusing on best practices, CMMI Development V2.0 improves an organization’s capability to develop quality products and services that meet the needs of customers and end users, improves time to market, improves product quality (and reduces defects), lowers costs, improves planning and budgeting.

CMMI Services V2.0

CMMI Services V2.0 focuses on service management best practices for organizations that provide B2B, B2C , standalone services, and those that are part of a product offering. More than 80% of the world’s business is service-oriented and without a strong service delivery strategy many companies lack the ability to react quickly on crucial incidents like on-time service delivery, time delays, cost overruns, poor decision making and failure to meet customer expectations.

CMMI Services V2.0 supports the improvement of a company’s capability to efficiently and effectively deliver quality service that meets market needs, exceeds customer expectations, develops resiliency, prevents incidents, delivers service in in accordance with established agreements, reduces costs and increases quality.

CMMI Supplier Management

CMMI Supplier Management focuses on performance initiatives and improvements for organizations that acquire goods or services from another company. Many organizations are relying more on external suppliers and contractors to provide products and services that help them meet their business objectives. Issues like changes in requirements, changes in technology, not detailed agreements, resource shortages, delivery delays, poor quality and customer needs not met often arise after the hiring of a supplier.

CMMI Supplier Management consists of best practices that improves an organization’s capability to identify, hire and manage suppliers and vendors in a way that reduces supply chain risk, manages complex changes, meets growth demands, allocates resources effectively and shares accountability.

Looking to upgrade in CMMI V2.0?

If you already have a CMMI v1.3 you will have to upgrade to CMMI v2.0. ITG’s CMMI Consultants can guide you to a successful upgrade or to a new CMMI Implementation.

CMMI V2.0 Changes

Changes in CMMI V2.0 include an updated CMMI Model and approach to the implementation process. CMMI V2.0 focuses on:

  • Improving business performance on operational and business goals (time, quality, budget, customer satisfaction etc)
  • Building agile resiliency with Scrum project processes and a focus on performance
  • Accelerating adoption while reducing preparation time and lifecycle costs

Under the previous CMMI Model (Version 1.3), requirements were broken down into defined areas referred to as “Process Areas” grouped together into four (4) general categories of Process Management, Project Management, Engineering and Support.

With the release of the CMMI Version 2.0 Model, the CMMI Institute has introduced new terminology and redefined the grouping of requirements into “Category Areas”, “Capability Areas”, and “Practice Areas”.

CMMI v2.0 Category Areas

There are four (4) new CMMI Category Areas, that are groups of related areas that define practices for improved performance within the defined activities for an organization or project.

CMMI v2.0 Capability Areas

Each Category Area contains specifically defined Capability Areas, that are logical groups of related and common practices that typical organizations encounter with developing and delivering a product and/or service.

CMMI V2 Capability Areas

CMMI V2 Capability Areas are Doing (Ensuring Quality, Engineering & Developing Products, Delivering and Managing Services, Selecting & Managing Suppliers) Managing (Planning and Managing Work, Managing Business Resilience, Managing the Workforce), Enabling (Supporting Implementation, Managing Safety, Managing Security) and Improving (Sustaining Habit and Persistence, Improving Performance)

CMMI v2.0 Practice Areas

Historically referenced “Process Areas” – ex. Configuration Management, are now “Practice Areas”, and for Version 2.0 there are twenty-five (25) applicable Practice Areas. The Practice Areas, as under previous versions of the CMMI Model, introduce the requirements and descriptions of critical activities that define the intent of the practice.

Under the new model, all twenty-five (25) Practice Areas are applicable to an organization at Maturity Level 3. Also, of note, the requirements of Generic Practices (found in Version 1.3) are no longer defined as “generic practices” but are incorporated under specific Practice Areas.

Under the former CMMI for Development Model (Version 1.3) at Maturity Level 3 only eighteen (18) “process areas” were required, with an additional four (4) defined at the High Maturity Levels (Level 4 and 5).

CMMI V2.0 Model

The new CMMI V2.0 Model has four (4) Category Areas, twelve (12) CMMI V2 Capability Areas and twenty-five (25) Process Areas

CMMI V2 Category Areas

Doing Ensuring Quality (ENQ) Requirements Development & Management (RDM)

Process Quality Assurance (PQA)

Verification & Validation (VV)

Peer Reviews (PR)

  Engineering & Developing Products (EDP) Technical Solution (TS)

Product Integration (PI)

  Delivering and Managing Services Service Delivery Management (SDM)

Strategic Service Management (STSM)

  Selecting & Managing Suppliers (SMS) Supplier Source Selection (SSS)

Supplier Agreement Management (SAM)

Managing Planning and Managing Work (PMW) Estimating (EST)


Monitor & Control (MC)

  Managing Business Resilience Risk & Opportunity Management (RSK)

Incident Resolutions & Prevention (IRP)

Continuity (CONT)

  Managing the Workforce (MWF) Organizational Training (OT)
Enabling Supporting Implementation (SI)


Causal Analysis & Resolution (CAR)

Decision Analysis & Resolution (DAR)

Configuration Management (CM)

  Managing Safety
  Managing Security
Improving Sustaining Habit and Persistence (SHP) Governance (GOV)

Implementation Infrastructure (II)

  Improving Performance (IMP)


Process Management (PCM)

Process Asset Development (PAD)

Managing Performance & Measurement (MPM)

CMMI V2.0 Maturity Levels

One of the big changes in CMMI V2.0 is that all Practice Areas apply at Maturity Level 3 (ML3) with specific additional required practice levels.

For example, Causal Analysis and Resolution is required at ML3 but there are added practices at CMMI Maturity Level 4 (ML4) and CMMI Maturity Level 5 (ML5), respectively.

CMMI Maturity Level 2

The following Practice Areas must be rated at Maturity Level 2:

  • Managing Performance and Management
  • Supplier Agreement Management
  • Process Quality Assurance
  • Configuration Management
  • Monitor and Control
  • Planning
  • Estimating
  • Requirements Development and Maintenance
  • Governance
  • Implementation Infrastructure

CMMI Maturity Level 3

The following Practice Areas must be rated at Maturity Level 3 (Configuration Management does not have any additional practices at Maturity Level 3)

  • Managing Performance and Management
  • Supplier Agreement Management
  • Process Quality Assurance
  • Configuration Management
  • Monitor and Control
  • Planning
  • Estimating
  • Requirements Development and Maintenance
  • Governance
  • Implementation Infrastructure
  • Causal Analysis and Resolution
  • Decision Analysis and Resolution
  • Organizational Training
  • Risk Management
  • Process Asset Development
  • Peer Reviews
  • Process Management
  • Verification and Validation
  • Technical Solution
  • Product Integration

CMMI Maturity Level 4

The following Practice Areas must be rated at Maturity Level 4, in addition to everything above:

  • Managing Performance and Management
  • Planning
  • Governance
  • Causal Analysis and Resolution
  • Process Management

CMMI Maturity Level 5:

The following Practice Areas must be rated at Maturity Level 5, in addition to everything above

  • Managing Performance and Management
  • Causal Analysis and Resolution

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